Florida is under A STATE OF EMERGENCY because of Hurricane Ian, and insurance companies are operating under different catastrophe procedures.
So, we put together a few things to KEEP IN MIND ABOUT INSURANCE COMPANIES while we work on your customer’s hurricane damage claim!
#1 Insurance Companies Are NOT Your Friends!
Insurance companies will not always act in your customer’s best interest when it comes to their hurricane damage claim. In some cases, insurance adjusters are even given bonuses for the number of claims they can settle in the best interest of the company rather than the policyholder. Insurance company adjusters know all the tricks of the trade to get your customer to accept an unfair and low settlement amount.
At Your Virtual Adjuster, we partner with roofing contractors across the country to help their customers file, estimate, negotiate, and settle their property damage insurance claims! You can also expect to stay updated on all of your referrals via your dedicated account manager. They will be in touch with you weekly about all of your files while keeping you in the loop of where your customer’s claim is holding.
Our dedicated team of claims specialists includes:
- – a Claim Intake Specialist who will review your files to ensure that we have all the information needed to file this claim.
- – an Estimator who will put together our comprehensive claims binder
- – a Scheduler who will communicate and coordinate all appointments between the insurance adjuster, your team, and the homeowner.
- – a Client Relationship Specialist who communicates with all homeowners on the latest developments in their claim
- – a Claims Processor who communicates with both the roofer and homeowner for any immediate needs
- – a PA/Negotiator who uses our comprehensive claims binder to expertly negotiate and settle your customer’s claim for the best possible outcome!
- – and a Payout Specialist who ensures you get the money you need to start the build as quickly as possible.
#2 Insurance Companies Are OVERWHELMED and WILL NOT PRIORITIZE Your Customer’s Claim!
When disaster strikes, insurance companies will receive an influx of claims. Because of this, insurance companies can’t possibly give your customer’s claim the attention it deserves, regardless of the severity of the damage. In some cases, they can be waiting on hold with theirr insurance company for up to 2 HOURS before someone even answers the phone!
At Your Virtual Adjuster, we will stay in constant communication with their insurance company and make sure that everyone is in the know when it comes to where the claim is currently holding. It doesn’t matter what type of property damage claims your customers are experiencing. Send the claim over to us through the Mobile Claims app!
#3 Insurance Companies WILL IGNORE A LOT of The Homes’ Damages
Insurance company adjusters are overworked and overwhelmed with the number of homes they need to inspect. At times, the insurance company’s adjuster may even just show up on your customer’s doorstep to notify them of an inspection. Because of this, they will oftentimes be forced to rush through the inspection and possibly miss many areas of damage.
Using our app, your team will be able to scope a property with just a few simple clicks. Just send us your pictures and measurements; we’ll handle the rest!
#4 Insurance Companies ALWAYS Want to Underpay
Following a hurricane, insurance companies will offer smaller settlements because they KNOW that your customers aren’t contractors or insurance experts. An insurance adjuster will try to do everything they can to get them to accept a lower settlement amount.
By using our app, we can gather all the information necessary to build an aggressive claim binder filled with a comprehensive estimate, picture report, aerials, local & state codes, manufacturer specifications, and xactimate definitions. This extensive report allows us to get your customer claim started virtually without ever being on-site at the loss!
#5 Every Single Hurricane Damage Claim is Different!
Your customer’s claim will not progress at the same speed as their neighbors. The extent of damages is different for everyone, which means that each claim requires different attention to detail. In fact, every claim is handled by a different insurance adjuster, who each has their own procedures and processes.
When you partner with Your Virtual Adjuster, your customer’s damages are prioritized. It is our mission to ensure that you get the funds you need to get the job done. We consistently update you on what’s going on with your claim so that you can rest easy!
Partner with Your Virtual Adjuster
We’re powered by Bulldog Adjusters and provide a unique approach to property damage insurance claims that focuses on communication. We specialize in residential insurance claims, and our game-changing claims technology makes it easier than ever for roofers to grow their business by helping their sales teams sell more jobs and get on more roofs.
Our focus is on claims so that your focus can continue to be on roofing! We’ve settled thousands of claims across the company’s lifespan resulting in the recovery of hundreds of millions of dollars. With nationwide coverage, we can help your clients no matter where they are!
Get Started Now! Take advantage of your FREE growth call + download the mobile claims app TODAY!
Related: Getting the MOST For Your Customer’s Claim | Let’s Settle It! w/ Adonys Perez