5 Key Points to Remember About Insurance Companies During Florida’s Hurricane Ian Emergency

5 Key Points to Remember About Insurance Companies During Florida's Hurricane Ian Emergency

With Hurricane Ian looming on the horizon, Florida is now under a state of emergency. As the storm rapidly approaches, insurance companies have quickly switched gears to put their catastrophe procedures into motion. These specialized protocols are designed to help them manage the increased volume of claims and provide support to affected policyholders more efficiently during times of crisis.

As a result, it’s essential for both you and your customers to be aware of the changes in the insurance landscape during this challenging time. To help you navigate this new territory, we’ve compiled a list of five crucial considerations to keep in mind regarding insurance companies as they process your customer’s hurricane damage claim.

By understanding these key points, you’ll be better equipped to manage expectations, address concerns, and ensure a smoother claim process for your customers. This not only fosters trust and satisfaction but also helps you maintain strong relationships with your clientele as they navigate the aftermath of Hurricane Ian.

1. Keep in Mind: Insurance Companies Aren’t Always Your Allies!

It’s essential to remember that insurance companies may not always prioritize your customer’s best interests when handling hurricane damage claims. In some instances, adjusters receive incentives for settling claims in favor of the company rather than the policyholder. These adjusters are well-versed in tactics to persuade your customer to accept an inadequate and low settlement amount.

At Your Virtual Adjuster, we collaborate with roofing contractors nationwide to support their customers in filing, estimating, negotiating, and settling property damage insurance claims. You can rely on our dedicated account managers to keep you informed about the progress of your referrals on a weekly basis, ensuring you’re always in the loop about your customer’s claim status.

Our committed team of claims specialists comprises:

– A Claim Intake Specialist who meticulously reviews your files to confirm that all required information is available to initiate the claim.

– An Estimator who compiles our detailed claims binder.

– A Scheduler who facilitates communication and coordinates appointments among the insurance adjuster, your team, and the homeowner.

– A Client Relationship Specialist who keeps homeowners informed about the latest updates in their claims.

– A Claims Processor who liaises with both the roofer and homeowner to address any immediate concerns.

– A PA/Negotiator who employs our comprehensive claims binder to skillfully negotiate and settle your customer’s claim, achieving the best possible outcome.

And finally, a Payout Specialist who ensures you receive the necessary funds to commence the build as swiftly as possible.

2. Keep in Mind: Insurance Companies May Be Overwhelmed and Unable to Prioritize Your Customer’s Claim!

During times of disaster, insurance companies are inundated with claims, making it difficult for them to devote the necessary attention to each customer’s claim, no matter the extent of the damage. In some instances, your customers may even spend up to 2 hours waiting on hold before getting through to their insurance company!

At Your Virtual Adjuster, we are committed to maintaining consistent communication with the insurance company, ensuring that all parties stay informed about the current status of the claim. We are here to help, regardless of the nature of your customer’s property damage claims. To submit a claim, simply use our user-friendly Mobile Claims app!

3. Keep in Mind: Insurance Companies May Overlook Some of Your Home’s Damages!

Insurance adjusters often find themselves overworked and swamped with the sheer volume of homes they need to inspect. As a result, they might arrive unannounced at your customer’s doorstep for an inspection. Under such circumstances, they may be compelled to hurriedly complete the inspection, potentially missing crucial areas of damage.

With our innovative app, your team can efficiently assess a property with just a few simple clicks. All you need to do is send us your photos and measurements, and we’ll take care of the rest!

4. Keep in Mind: Insurance Companies May Aim to Underpay

In the aftermath of a hurricane, insurance companies are likely to offer lower settlements, as they are aware that your customers are not contractors or insurance experts. Adjusters may employ various strategies to convince them to accept a reduced settlement amount.

By utilizing our app, we can collect all the necessary information to create a robust claim binder, complete with a comprehensive estimate, photo report, aerials, local and state codes, manufacturer specifications, and Xactimate definitions. This in-depth report enables us to initiate your customer’s claim virtually, without ever needing to visit the site of the loss!

5. Keep in Mind: Every Hurricane Damage Claim is Unique!

The progression of your customer’s claim won’t necessarily be the same as their neighbor’s. The extent of damages varies for each individual, meaning that every claim demands a distinct level of attention to detail. Furthermore, each claim is managed by a different insurance adjuster, who follows their own set of procedures and processes.

By partnering with Your Virtual Adjuster, your customer’s damages take precedence. Our primary goal is to secure the necessary funds for you to complete the job. With regular updates on the claim’s status, you can have peace of mind knowing that we’re on top of things!

Discover the Benefits of Partnering with Your Virtual Adjuster Powered by Bulldog Adjusters, we offer a unique approach to property damage insurance claims that emphasizes effective communication. Our expertise lies in residential insurance claims, and our cutting-edge claims technology makes it incredibly convenient for roofers to expand their businesses by enabling their sales teams to close more deals and access more roofs.

By concentrating on claims, we free up your time to focus on your roofing business! Over the years, we have successfully settled thousands of claims, recovering hundreds of millions of dollars in the process. With our nationwide coverage, we can assist your clients no matter where they are located!

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