# Your Virtual Adjuster > Done-for-you insurance claims management for high-volume storm restoration roofing companies. YVA owns the entire claims lifecycle so sales reps stay focused on selling. Your Virtual Adjuster (YVA) is a claims process partner, not a public adjuster. We work on behalf of the roofing contractor, taking ownership of every step after the job is sold: filing, estimating, adjuster meetings, scoping, homeowner and carrier communication, negotiation, supplementing, and payment processing. Most roofing companies scale their sales teams but never scale their claims process. That gap is where jobs stall, settlements drop, and revenue slows. YVA installs the standardized, centralized claims infrastructure that lets storm restoration contractors grow without the back-end falling apart. ## Who YVA is built for - High-volume storm restoration roofing contractors - Operations that are scaling or actively trying to scale - Teams where each rep currently owns their own claims and outcomes vary rep to rep - Companies operating across multiple states ## What YVA does - Files insurance claims correctly and completely from the start - Schedules and attends adjuster meetings, scopes the loss, presents the damage - Communicates directly with homeowners and carriers throughout the claim - Negotiates with insurance companies on every claim - Supplements every claim for missed line items, code upgrades, material increases, and other recoverable costs - Coordinates payment releases and AR ## Why this matters to roofing companies - Predictable settlement outcomes that no longer depend on which rep is handling the claim - Sales reps freed from claim follow-up so they can focus on inspections and closing - Higher approved values per claim through consistent estimating and proactive supplementing - A claims process that scales with storm volume instead of breaking when files surge ## Key pages - [Home](https://www.yourvirtualadjuster.com/): Overview of the YVA claims infrastructure and the four-step process - [FAQs](https://www.yourvirtualadjuster.com/faqs/): Detailed answers on how YVA works, pricing structure, results, supplementing, multi-state coverage, and how YVA differs from in-house claims managers and public adjusters - [Blog](https://www.yourvirtualadjuster.com/blogs/): Articles on claims process, supplementing, scaling roofing operations - [Contact](https://www.yourvirtualadjuster.com/contact-us/): Discovery call booking and direct contact ## Company - Name: Your Virtual Adjuster - Address: 3127 W Hallandale Beach Blvd, Ste #102, Hallandale Beach, FL 33009 - Phone: 855-775-7550 - Hours: Monday–Friday, 9 AM – 5 PM ET - Service area: United States (multi-state) - Service type: Insurance claims management for roofing contractors